121. When something good happens to us, we feel ------
A   irritated    
B   angry    
C   negative emotions like anger    
D   positive emotions like happiness

122. The first step to manage emotions is to ------.    
A   accept and understand emotions    
B   express emotions    
C   manage emotions    
D   reject emotions

123. When we do not express our emotions, we may end up ------.    
A   successful    
B   hurting ourselves and others    
C   hurting others    
D   hurting ourselves

124. Expressing ourselves helps in ------.    
A   finding solutions to deal with negative emotions    
B   fighting with others    
C   developing negative emotions    
D   developing positive emotions

125. If we do not learn how to control ------, it can spoil relationships.    
A   laughter    
B   people    
C   others    
D   anger

126. What is the process of formally introducing oneself called?    
A   hiring    
B   decision    
C   self-introduction    
D   seeking

127. A good self-introduction will help in making a ------ decision.    
A   chatting    
B   transfer    
C   hiring    
D   family

128. All of us ------ on completion of the course.    
A   feel bored    
B   search for jobs    
C   feel relaxed    
D   feel free

129. ITI trainees meet industry professionals during ------.    
A   internships & apprenticeships    
B   personal travel    
C   shopping    
D   during interview

130. Good self-introduction help to make ------
A   negative impression    
B   money    
C   good positive impression    
D   offer of appointment

131. Self-introduction should show how ------ your are.    
A   dull    
B   confident    
C   angry    
D   weak

132. A quick summary of yourself is called an ------.    
A   angry tone    
B   easy speech    
C   elevator pitch    
D   emotional talk

133. Introducing oneself in a smart and powerful way in just 30 seconds is called ------
A   elevator pitch    
B   briefcase    
C   speech    
D   quick call

134. The most frequently asked question in an interview is ------
A   tell me about yourself    
B   Feedback    
C   what is quarantine?    
D   where is my pen?

135. Everything about a person on the internet like profile on Facebook, Twitter and Instagram is called ------
A   online profile or digital footprint    
B   social media    
C   ecosystem    
D   networking

136. Identify the professional networking platform from the given options.    
A   Facebook    
B   Snapchat    
C   LinkedIn    
D   WhatsApp

137. When you explore LinkedIn to know about companies, its employers, get industry updates, etc., you are exploring it ------.    
A   none    
B   networking    
C   building your brand    
D   as a research tool

138. When a person is given information about how he/she is doing in an effort to reach a goal, it is called ------. 
A   verification    
B   argument    
C   feedback    
D   frightening

139. Giving information in a manner that does not attack a person, but brings possible changes to the behaviour is called ------.    
A   suggestion    
B   pleasing    
C   effective feedback    
D   none

140. When your instructor decides to cancel the industry visit, you feel ------    
A   Feel confused    
B   Feel disappointed    
C   Feel stressed    
D   jump in happiness

141. When others observe you and share what they feel about your performance, they ------.    
A   want to make you feel bad    
B   don’t like you    
C   are your enemies    
D   are giving you feedback for improvement

142. An employee gets feedback from supervisors, HR and other colleagues to
A   improve    
B   feel bad    
C   be insulted    
D   feel uncomfortable

143. Negative feedback is usually given ------.    
A   constructively    
B   to discourage    
C   to hurt the receiver    
D   to demoralize

144. To improve your listening skills and become a better communicator, you need to ------.    
A   start listening actively    
B   ignore listening    
C   be indifferent    
D   listen partially

145. “Your assignment is not like that of the others in your class. Why aren’t you studying?” is an example of ------.    
A   positive feedback    
B   encouraging comments    
C   negative feedback    
D   usual comment

146. Giving positive comments followed by suggestions for improvement and closing with positive comments is called ------.    
A   negative feedback    
B   listening technique    
C   Burger feedback technique    
D   Positive feedback

147. When you provide feedback, tell the listener that you are providing -------.    
A   negative feedback    
B   comments    
C   constructive feedback for improvement    
D   suggestions

148. Self-reflection is the process of ------.    
A   commenting    
B   looking inwards    
C   feedback    
D   looking forward

149. When we take time to think and pay attention to our thoughts, emotions, decisions, and behaviour, it is called ------.    
A   constructive criticism    
B   positive feedback    
C   negative feedback    
D   self-reflection

150. Identifying things that are under our control and those that are not under our control, helps us to be ------    
A   more self-aware    
B   peaceful    
C   none    
D   discouraged