31. Role models ------- people to follow them.    
A   elevate    
B   instruct    
C   inspire    
D   none

32. Role models inspire people to follow them though they have -------- and have met --------.
A   elevation, failures    
B   strengths, failures    
C   weaknesses, failures    
D   elevation, successes

33. Human beings are -------- by nature. It is the cultivation of ------- habits that makes one a better person.    
A   perfect, good    
B   perfect, strength    
C   imperfect, good    
D   imperfect, weak

34. The set of imperfections in a person is called --------    
A   strengths    
B   elevations    
C   imitations    
D   weaknesses

35. Strengths of role models get ------ while weaknesses get ------.    
A   noticed, unnoticed    
B   elevator, noticed    
C   unnoticed, noticed    
D   none

36. While we are at home or with friends, we use ------- verbal communication.    
A   influence    
B   informal    
C   formal    
D   none

37. When we greet our superiors, managers and boss we greet them --------.    
A   informally    
B   casually    
C   formally    
D   indifferently

38. Spoken communication is not only -------- but also --------    
A   verbal, non-verbal    
B   speaking, writing    
C   speaking, formal    
D   writing, informal

39. What we communicate without words, but with body language is an example of ----------
A   verbal communication    
B   formal communication    
C   informal communication    
D   non-verbal communication

40. Working with others to find a mutually agreeable solution is called ----------    
A   persuasion    
B   communication    
C   negotiation    
D   assertion

41. Communication within an organization is --------- with superiors and can be -------- with friends and colleagues.    
A   informal, formal    
B   informal, non-verbal    
C  formal, informal    
D   non-verbal, informal

42. ‘Good morning’, ‘nice to meet you’, ‘How have you been?’ – are examples of --------    
A   formal greetings    
B   informal greetings    
C   superiors    
D   organizations

43. Writing emails, letters, memos, orders, filling forms, minutes, contracts, proposals and quotations are examples of -------- workplace communication.    
A   informal    
B   non-verbal    
C   formal    
D   verbal

44. Writing a leave letter is part of -------- communication.    
A   formal workplace    
B   informal workplace    
C   non-verbal workplace    
D   none

45. Please be informed that the annual staff meeting has been ------- to be ------- on the 1st of November.    
A   conducted, confirmed    
B   listened, conducted    
C   conducted, listened    
D   confirmed, conducted

46. Reena has ------- to avail leave for 2 days to ------- her cousin’s wedding. She has ------- the letter to the supervisor.    
A   submitted, attend, planned    
B   planned, attend, submit    
C   plan, attended, submitted    
D   planned, attend, submitted

47. Imagine you have -------- ABC company as a craftsman. ------- an email to be sent to your supervisor.    
A   join, written    
B   joined, written    
C   joined, wrote    
D   joined, write

48. ------- the role of the supervisor to -------- instructions to the craftsmen on safety in the workplace.    
A   played, give    
B   played, gave    
C   play, give    
D   played, given

49. ------- a note to be ------ to the newly recruited craftsmen about safety.    
A   written, circulate    
B   write, circulate    
C   write, circulated    
D   written, circulated

50. ------- means the immediate surroundings to the place one lives in.    
A   Workplace    
B   Facilities    
C   City    
D   Neighbourhood

51. A town is------ than a village, but------- than a city.    
A   larger, smaller    
B   small, large    
C   smaller, larger    
D   smaller, large

52. We -------- books from a library.    
A   buy    
B   sell    
C   borrow    
D   none

53. There ------- a coffee shop ------- the park.    
A   are, next to    
B   is, next to    
C   is, next    
D   are, next

54. The area is -------- as the houses in it cost a lot of money.    
A   beautiful    
B   expensive    
C   safe    
D   big

55. There are -------- apartments in my neighbourhood.    
A   spacious    
B   school    
C   kind    
D   fresh

56. It is a -------- locality. One need not fear.    
A   boring    
B   safe    
C   school    
D   fresh

57. There is water scarcity in the locality. The area is --------.    
A   polluted    
B   noisy    
C   dry    
D   uneven

58. Transportation to some rural areas is difficult as the roads are -----.    
A   polluted    
B   dry    
C   spacious    
D   uneven

59. There is a big playground --------- our house.    
A   on    
B   in    
C   near    
D   over

60. There is a garden with ------- flowers in our neighbourhood.    
A   safe    
B   clear    
C   lovely    
D   none