301. When something good happens to us, we feel         
A   irritated    
B   angry    
C   negative emotions like anger    
D   positive emotions like happiness

302. What is the process of formally introducing oneself called ........    
A   self introduction    
B   interviewing    
C   decision    
D   seeking

303. A quick summary of yourself is called an .........
A   angry tone    
B   easy speech    
C   elevator pitch    
D   emotional talk

304. The most frequently asked question in an interview is ........
A   your feedback    
B   tell me about yourself    
C   where do you live    
D   your family background

305. Things one must not follow while attending an interview ........
A   being confident    
B   giving a firm handshake    
C   greet and thank formally    
D   laugh loudly

306. Everything about a person on the internet like profile on Facebook, Twitter and Instagram is called ........
A   networking    
B   online profile or digital footprint    
C   internet    
D   social media

307. Identify the professional networking platform from the given options ........
A   Facebook    
B   snapchat    
C   LinkedIn    
D   Whatsapp

308. When a person is given information about how he/she is doing in an effort to reach a goal, it is called ........
A   clarification    
B   feedback    
C   argument    
D   frightening

309. Feedback is important because ........
A   it is given for improvement    
B   it is given for discouraging    
C   it is negative    
D   it is disappointing

310. When others observe you and share what they feel about your performance, they ........
A   want to make you feel bad    
B   don’t like you    
C   are your enemies    
D   are giving you feedback or improvement

311. To improve your listening skills and become a better communicator you need to ........
A   start listening actively    
B   ignore listening    
C   be indifferent    
D   listen partially

312. An employee gets feedback from supervisors, HR and other colleagues to ........
A   feel bad    
B   improve    
C   be insulted    
D   feel uncomfortable

313. Negative feedback is usually given ........
A   discouragingly    
B   to hurt the receiver    
C   constructively    
D   neutral

314. Communication that involves exchanging of information without use of words is called
A   oral communication    
B   written communication    
C   verbal communication    
D   non-verbal communication

315. Which one is a good communication?    
A   message is clear and direct    
B   message is ambiguous    
C   sender attacks receiver    
D   receiver doesn't

316. In face to face communication, "words" account for ........
A   100%    
B   55%    
C   38%    
D   7%

317. How can we decide somebody’s personality? With his ........
A   colour    
B   religion    
C   behaviour    
D   height

318. Listening of songs to derive pleasure only comes under    
A   critical listening    
B   therapeutic listening    
C   appreciative listening    
D   comprehensive listening

319. Which one is considered to be a poor communication?    
A   message is ambiguous    
B   message is clear and direct    
C   receiver is open to listen    
D   sender is positive towards

320. Official conversations are part of ........
A   informal communication    
B   formal communication    
C   resumes    
D   friendship

321. Using words through speaking or writing to share information, thoughts or ideas is called ........
A   non-verbal communication    
B   feedback    
C   verbal communication    
D   gesture

322. Which one is NOT a Verbal communication?    
A   Job application    
B   Formal letters    
C   Informal letters    
D   Attending interview

323. The crucial step that all face while starting their career is ........
A   feeling happy    
B   facing an interview    
C   going on a tour    
D   relaxing

324. An employee comes late to office every day. He is not ........
A   punctual    
B   silent    
C   confident    
D   clean

325. Customers generally ........ when they have good experience    
A   switch to competitor    
B   do not recommend it to friends
C   purchase more    
D   never come back

326. You feel uncomfortable when you find people ........ in public place    
A   reading books    
B   practicing yoga    
C   laughing loudly    
D   walking

327. Workplace etiquette means to ........
A   treat everyone with courtesy and respect    
B   gossiping and talking loudly    
C   not to speak any one    
D   leave the workplace frequently

328. What protect hands from cuts, burns or harmful liquids?    
A   Goggles    
B   Gloves    
C   boots    
D   Helmets

329. Mock interviews help candidates    
A   become nervous    
B   over confident    
C   enthusiastic    
D   rehearse how to perform

330. When you send your resume through email, you are sending it as ........
A   marked text    
B   copy    
C   attachment    
D   cookies